Digima DC Privacy Policy

This Privacy Policy sets out the rules governing the processing and protection of personal data provided by Users in connection with their use of the services offered by Digima DC via its website and other communication channels (WhatsApp, WeChat, email).

1. Data Controller

The data controller is: 
Digima DC sp. z o.o. with its registered office at Al. Jana Pawła II 27, 00-867 Warsaw, NIP: 5273194922, REGON: 543359999, KRS: 0001208202 
For matters relating to the processing of personal data and the exercise of rights under the GDPR, please contact:

Email: biuro@digima.pl or sprzedaz@digima.pl

Telephone/WhatsApp/WeChat: +48 575 317 001

Website: digima.pl

2. Scope and purpose of data collection

We process personal data for the following purposes:

Processing enquiries: Preparing and sending technical and commercial documentation relating to CNC machines, fibre lasers and other equipment from our range.

Processing of orders and contracts: Data necessary to finalise sales, organise the transport of machines, their installation and the provision of professional on-the-job training.

Technical support and servicing: Provision of warranty and post-warranty support, as well as remote machine diagnostics (remote servicing).

Marketing and communication: Providing information on new technological solutions, industry trends and special offers (only with prior consent).

3. Legal basis for processing

Personal data is processed in accordance with the provisions of the GDPR:

Article 6(1)(b) of the GDPR – processing necessary for the performance of a contract or for taking steps prior to entering into a contract (e.g. preparing a quotation).

Article 6(1)(c) of the GDPR – compliance with legal obligations (e.g. issuing invoices and accounting documentation).

Article 6(1)(f) of the GDPR – the Controller’s legitimate interests (e.g. maintenance, pursuing claims, direct marketing).

4. Recipients of data

Personal data may be transferred to cooperating entities to the extent necessary for the provision of services:

Freight forwarders and transport companies (delivery of large-scale machinery).

Financial partners (leasing companies, banks) – in the case of machinery financing procedures.

IT service providers and maintenance system providers.

External technicians and subcontractors carrying out installations or specialist repairs.

5. User Rights

Every data subject has the right to:

Access their data and correct it.

Request the erasure of their data (‘the right to be forgotten’).

Restrict processing or object to processing.

Transferring data to another data controller.

Lodging a complaint with the supervisory authority (the President of the Personal Data Protection Office).

6. Data retention period

Personal data is retained for the period necessary to fulfil commercial and service-related purposes, and thereafter for the period required by law (tax/accounting legislation) or until any potential claims become time-barred.

7. Data security

We implement appropriate technical and organisational measures to ensure the protection of the personal data we process, safeguarding it against unauthorised access and loss.

Last updated: April 2026. Digima DC reserves the right to update the content of this policy.